Login & account
You can learn without an account. To sync across devices, create or link an account in Profile using your email, Apple or Google. Trouble signing in? Email us with the address you used.
Purchases & restore
Purchases go through the relevant app store. If you've switched devices, use Restore Purchases in the app. For billing or refund questions, the app store manages payments. We can help point you in the right direction.
Progress & sync
Your progress is saved on your device and synced when you have an account. Missing progress on a new phone? Sign in with the same account and it should restore automatically.
App issues & audio
If audio won’t play or the app behaves oddly, try closing and reopening it, and make sure you’re on the latest version. Still stuck? Tell us your device and iOS version so we can reproduce it.
Data & deletion
Want to delete your account or data? Visit the Delete Account page for steps, or email us and we’ll take care of it.
Feedback & corrections
Spotted a translation that seems off, or have an idea? We genuinely want to hear it. Email us and help make the app better for everyone.
Still need help?
Email [email protected] with as much detail as you can: your device, iOS version, and what happened.